Messaging Engineer

Messaging Engineer

* Leading international property group

* Unique opportunity

* Excellent Employee conditions and career progression

Our client is a large well known company currently seeking an enthusiastic Messaging Engineer. If you are successful you will join a friendly environment filled with many welcoming colleagues.

Responsibilities include:


•	Providing technology solutions support for business
•	Project management through technical resourcing
•	Supporting L&D culture through the development of well documented material, and training Manage vendor relationships
•	Supporting the business through the development of best practice business recovery solutions
•	Understanding the information security implications of technology solutions and ensuring compliance with the Information Security policies and processes.
•	Providing Level II support on messaging related issues.
•	Implementing and maintaining Messaging systems and services.
•	Implement and maintain remote access technologies as they relate to Messaging systems access.
•	Actively supporting Messaging standards as well as interfaces to applications, from workstations, and among diverse systems.
•	Providing Level II troubleshooting and support services
•	Providing excellent customer service to our client’s users and external clients.
•	Develop and provide training sessions
•	Assisting with the development and compliance of ICT policies and processes.
•	Contributing to department- and company-level communication forums.
•	Provide documentation to support the appropriate use of our client’s solutions.
•	Providing feedback within the ICT group regarding the implementation, support and on- going efforts of technology solutions.
•	Maintaining positive working relationships between our client and their technology partners.
•	Work as the primary liaison between our client and their technology vendors.
•	Maintaining appropriate maintenance agreements for our client’s technology solutions.
•	Developing and maintaining processes to support business continuity in the event of a disaster situation.

In order to become successful the following is required:
 
•	Undergraduate degree in, Computer Science, Mathematics, Information Technology or equivalent experience
•	Minimum Microsoft MCSE certification in Windows 2000 or above required, Windows 2003 preferred.
•	Microsoft Exchange certification in Exchange 2003
•	Certification in Lotus Notes / Domino. (CLP) Certified Lotus Professional for R6 +

Experience:
•	3 - 5 years of technology-related work experience
•	Proficient in Microsoft Office products
•	3+ years overall experience supporting complex Messaging Infrastructure environments.
•	3+ years experience with Microsoft Exchange in an Active Directory architecture.
•	Must have solid experience supporting Outlook Web Access, and Outlook Mobile Access products.
•	Experience with mixed Lotus Notes/Exchange environments.
•	2+ years Project Technical Resource Experience.
•	Ability to interface with a variety of technical and business personnel with courtesy, tact and diplomacy. .
•	Ability to develop/document Training Manuals / Quick Facts / Cheat Sheets and miscellaneous documentation.
•	Able to work non-standard hours as needed periodically.
•	Able to travel periodically